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Support guide

How to use

Explore BTR first, then purchase and activate the specific Discord server when you are ready. The website demo shows the product experience without granting actual bot access. Join the Discord community for help. Independent project. Disclaimer.

The BTR flow

Explore → Unlock → Configure → Go live

Anyone can explore the public website and see how BTR works. Actual server configuration, test sends, live triggers, delivery history, and automatic reminders are protected by the Lifetime Server Unlock and the appropriate Discord permissions.

  1. Use the interactive website demo and public commands such as /help, /dashboard, /status, /overview, and /updates to understand the product before purchasing. The website preview is a simulation and does not connect to your Discord server.

Command cheat sheet

CommandAccessWhat it does
/beartraprulesPremium · Manage ServerSet troop limit, ratio such as 40/40/20, and waves or all at once.
/calendarPremiumView upcoming scheduled events in calendar form.
/claimpremiumManage ServerClaim the Lifetime Server Unlock after purchasing. One entitlement unlocks this Discord server only.
/dashboardPublicLive overview of traps, channels, theme, next times, visibility, rules, and scheduler health.
/diagnosticsOwnerInspect bot, database, scheduler, and configuration health.
/heroesPremium · Manage ServerSet the allowed hero list for reminders.
/helpPublicCommand list and unlock status for the server.
/historyPremium · Manage ServerReview recent reminder delivery history for the server.
/nextPremiumView the next scheduled Bear Trap event.
/overviewPublic · Premium detailsShow the public server overview; detailed server configuration is available after unlock.
/setchannelsPremium · Manage ServerSet one or two text channels that receive reminders.
/setemojiPremium · Manage ServerCustomize the emoji used by BTR reminders.
/setmessagePremium · Manage ServerSet custom reminder text, including multiple lines and emojis.
/setremindersPremium · Manage ServerSet up to four offsets in minutes before the event.
/setrolePremium · Manage ServerChoose a role to ping instead of @everyone.
/setstartdatePremium · Manage ServerSet a fixed UTC start date so recurring schedules stay consistent.
/settrapPremium · Manage ServerConfigure Trap 1, Trap 2, or Academy: UTC hour, minute, frequency, and name.
/settingsPremium · Manage ServerOpen the server settings experience.
/setupPublic · Setup protectedStart guided setup for channels, traps, reminders, and activation.
/statusPublicView current configuration, scheduler, and premium activation status.
/testPremium · Manage ServerSend a clearly marked test reminder. Automatic reminders remain premium-gated.
/themePremium · Manage ServerChoose White Bear or Brown Bear artwork.
/timezonePremium · Manage ServerChoose the display timezone while UTC remains the scheduling source of truth.
/togglePremium · Manage ServerEnable or disable traps and reminder features such as pings, auto-include, and auto-delete.
/triggerPremium · Manage ServerSend a real reminder immediately when authorized.
/updatesPublicView BTR updates and recent changes.